For some of the biggest SaaS ecosystems in the world, such as Salesforce, Microsoft Dynamics 365, and ServiceNow, OwnBackup is a top SaaS data protection platform. OwnBackup enables businesses all over the world to manage and safeguard the mission-critical data that runs their operations with features like data security, backup and recovery, archiving, and sandbox seeding. We are listed as one of the top private cloud firms in the world by Forbes Cloud 100 with more than 5,000 clients, and we have raised more than $500 million in venture capital. Ariel Berkman, co-founder of OwnBackup, started working on restoring data from various physical digital devices in 2003. He eventually began experimenting to determine whether he could be able to retrieve lost data from the cloud and chose to test out a solution within the B2B. At that point, Ariel and Sam Gutmann, CEO of OwnBackup, realised that all SaaS businesses worked under a shared responsibility paradigm and that there was a big opportunity to safeguard the cloud data that these businesses relied upon. What is meant by shared responsibility in OwnBackup? Imagine your CRM platform as a complex of multi-tenant residences.
Renters shouldn’t have to be concerned about the building’s structural stability, power outages, or the upkeep of communal areas and utilities. However, you are accountable for everything that occurs inside your unit (i.e., your instance of Salesforce), such as mistakenly deleting data. This idea is what has brought OwnBackup to where it is now—the top SaaS Data Protection Platform with more than 4,700 clients from every sector.
ServiceNow – OwnBackup
Data loss and corruption brought on by users are all too typical in cloud apps like ServiceNow. These incidents frequently result from human mistake, incorrect upgrades, incorrect integrations, faulty coding, and even malevolent intent. Although ServiceNow is in charge of the platform’s availability and uptime, the data contained in cloud apps ultimately belongs to your firm. Therefore, it is your duty to make sure that, in the event of unintentional loss or corruption, the necessary data can be recovered swiftly. Although ServiceNow does come with some native backup features, their restrictions may prohibit you from meeting important needs for a backup and recovery strategy. Let’s examine a couple of these that are especially connected to backups and the justification for expanding native backup capabilities. ServiceNow allows you to keep daily backups for seven days and monthly backups of your production instance for up to 28 days, both of which cannot be extended. This is a problem if you depend on your backups to satisfy mandated timeframes, which are often measured in years, for data retention for regulatory purposes. Although differential backups are done every 24 hours (daily) and full backups are performed every seven days (weekly), the precise time of these backups is not guaranteed. Customers cannot change the time the system chooses for backups within a 24-hour window. One of the main uses of a backup and recovery approach, which is to offer a safety net during deliberate changes to an instance, is undermined by this constraint.
By giving organisations better control over backup timing and retention, proactive notification of unusual data loss or corruption, and the ability to quickly restore data – from entire instances down to individual records – in a self-service manner, OwnBackup Recover for ServiceNow enhances data resilience and compliance. Recover enables you to do on-demand backups both before and after major modifications to your instances, such as upgrades, migrations, new customizations, and integrations. Additionally, you can reverse changes as necessary and confirm there was no unexpected data loss or corruption by comparing pre- and post-change backups. You can customise retention policies for each instance using OwnBackup so that immutable copies are kept for the appropriate amount of time. Keep daily backups for a maximum of ten years and monthly backups for an unlimited amount of time. Additionally, OwnBackup makes it simple to immediately comprehend how your data appeared in the past. Using the application, you can get answers to queries about the past using keyword searches across backups, files, and attachments. You can even focus searches to find specific data.
Think about utilising OwnBackup
One of your most valuable resources for gaining a better knowledge of your consumers and advancing your organisation is your data. Your business could lose everything if your data is corrupted or unintentionally erased and you are unable to recover it. Finding the best vendor for backup and recovery should therefore be a top priority. But what happens if you find out your selected course of action might not be the best one? Starting out with the wrong backup system might be intimidating. Finding out how to move to a new vendor after understanding your existing solution doesn’t meet your needs is equally difficult. Relying on a backup vendor’s knowledge of data governance and compliance rules is one of its most practical benefits. No matter where you are in the globe, a good backup service should be able to keep track of rules and provide as much information with you as possible to guarantee that your data is compliant. Through services like data security, backup and recovery, archiving, and sandbox seeding, the team at OwnBackup has assisted approximately 5,000 businesses worldwide in protecting their data. Within the Salesforce, Microsoft Dynamics 365, and ServiceNow ecosystems, OwnBackup offers a thorough solution and a reasonably priced way to protect your data.