The study analyses the service performance of international software and ICT service providers that implement Salesforce projects in dedicated IT market segments. PAC uses predefined criteria to analyse the strategy, development and market position of the providers and to evaluate
For IT decision-makers, the PAC Radar offers guidance in choosing the right service partner.
Reply achieves the “Best in Class” rank for the industries Energy & Utilities, Financial Services, Communications & Media, Retail and Manufacturing sectors due to its outstanding expertise and market strength in Salesforce-related services. Reply works closely with Salesforce to provide end-to-end solutions for customers, from sales, consulting, implementation and integration to the successful delivery. As well, Reply is a permanent member of the exclusive Cloud Elite/Trailblazer pre-sales program.
Reply has developed several frameworks, tools and best practices to accelerate their clients’ time-to-value with their Salesforce investments. These include the Facility Cloud, a Salesforce framework with integrated CAD functionality.
“Reply takes an agile and integrated approach to developing innovative cloud computing solutions. Our teams leverage the latest technologies across industries to optimise the customer experience and drive digital transformation for businesses” commented Filippo Rizzante, CTO at Reply. “PAC’s “Best in Class” recognitions in Europe underlines our comprehensive industry expertise as well as our deep technological know-how